01
What cookies are
Cookies are small text files placed on your device when you visit a website. They let a site remember things between pages and between visits — that you are logged in, what is in your basket, or which lesson you last opened.
This policy also covers similar technologies that work in comparable ways, including local storage, pixels, tags and tracking scripts. We refer to all of them as cookies for simplicity.
Cookies cannot read other files on your device or carry viruses.
02
Session and persistent cookies
Cookies are either session cookies, which are deleted as soon as you close your browser, or persistent cookies, which stay on your device for a set period so the site remembers you next time.
Cookies are also either first-party, set by this website, or third-party, set by another organisation whose service we use — such as a payment provider or an analytics tool.
03
The cookies this website uses
We group the cookies on this site into four categories.
04
Third-party services on this site
Some cookies are set by organisations whose services we rely on to run the Academy. Each has its own privacy and cookie policy, which governs what it does with the information:
We do not control third-party cookies. If you want to know exactly what one of these providers does with the information it collects, check that provider’s own cookie policy.
05
Your consent
Under the Privacy and Electronic Communications Regulations, we may set strictly necessary cookies without asking. Every other category requires your consent before it is set.
When you first visit, you will be asked to accept or reject non-essential cookies. Rejecting is as easy as accepting, and nothing on the site is withheld from you for saying no.
You can change your mind at any time using the cookie settings link on the site, or by clearing cookies in your browser and choosing again on your next visit.
06
Managing cookies in your browser
You can also control cookies directly in your browser settings, where you can block cookies, delete existing ones, or ask to be warned before any are set. Look for cookie or privacy options in:
Most browsers also offer a private or incognito mode, which clears cookies when you close the window.
07
If you block all cookies
Blocking strictly necessary cookies will stop parts of the site working. In particular, you will not be able to stay logged in, keep items in your basket, complete a purchase, or have your course progress saved.
If you are having trouble accessing a course you have paid for, blocked cookies are one of the first things worth checking.
08
Push notifications
This website may ask whether you want to receive browser notifications. These are not cookies, but they work in a similar way and are only ever enabled if you actively allow them.
You can turn them off at any time in your browser’s site settings for this website, or by choosing to block notifications when first asked.
09
Do Not Track
Some browsers can send a Do Not Track or Global Privacy Control signal. There is no single agreed standard for how websites should respond to these.
Our cookie banner is the reliable way to control what is set on this site, and we will always honour the choice you make there.
10
Changes to this policy
We update this policy when we add or remove services that set cookies. The date at the top of the page shows when it was last revised.
Where a change means new non-essential cookies would be set, we will ask for your consent again rather than assume your previous answer still applies.
11
Questions about cookies
If you want to know more about the cookies we set, or you are having a problem with the site that you think is cookie-related, email
[email protected]. Our Privacy Policy explains more about how we handle personal information generally.